TRAFFIC KwaZulu-Natal

Customer Service & Order Operations Coordinator

ALPLA INC.

Job Description

A leading manufacturing company located in Durban, South Africa seeks an individual to manage and maintain client relationships while ensuring efficient order fulfillment. The ideal candidate will have a Matric with a relevant tertiary qualification and 2-3 years of customer engagement experience. Responsibilities include capturing sales orders, coordinating delivery dates, and managing Excel spreadsheets. This role offers a market-related salary and professional growth opportunities.

About This Role

Career insights for Customer Service Representatives positions

Salary Benchmark
R16,903/month
R12,178 to R24,093/month
Source: WageIndicator ZAR data
Job Outlook
This career will have large numbers of openings.
Key Skills for This Role
Active Listening Service Orientation Speaking Reading Comprehension Critical Thinking
Common Technologies
Blackbaud Raiser's Edge NXT Salesforce Sales Cloud Airtable Microsoft Access 365 Oracle Database Cloud Service Microsoft Dynamics 365 Oracle JD Edwards EnterpriseOne Oracle PeopleSoft Cloud Manager