TRAFFIC Gauteng

CUSTOMER SERVICE CONSULTANT

Rightside

Job Description

Our Johannesburg branch based in Kempton Park is looking for a Customer Service Consultants.

Job specifications:
  • Minimum of 2-5 years' experience
  • Prior experience in logistics or transportation may be preferred or required
  • Able to communicate in a professional manner telephonically and have proper email etiquette.
  • Active listening while remaining calm.
  • Must be a team player.
  • Must be able to work in a high-pressure environment.
  • Computer literate (Proficient in Microsoft office)
  • Proficiency in English.
  • Have own transport.
  • Grade 12 certificate.
  • Excellent organization, analytical, and communication skills

About This Role

Career insights for Customer Service Representatives positions

Salary Benchmark
R16,903/month
R12,178 to R24,093/month
Source: WageIndicator ZAR data
Job Outlook
This career will have large numbers of openings.
Key Skills for This Role
Active Listening Service Orientation Speaking Reading Comprehension Critical Thinking
Common Technologies
Blackbaud Raiser's Edge NXT Salesforce Sales Cloud Airtable Microsoft Access 365 Oracle Database Cloud Service Microsoft Dynamics 365 Oracle JD Edwards EnterpriseOne Oracle PeopleSoft Cloud Manager