TRAFFIC Western Cape

Customer Experience Advisor - Digital & Self-Service Channels

RMB Nigeria Limited

Job Description

RMB Nigeria Limited in Cape Town is seeking a part-time Community Advisor to deliver exceptional customer service and support. The role involves understanding customer needs, providing tailored product solutions, and encouraging the use of digital and self-service channels. Ideal candidates will have strong communication skills, sales experience, and a commitment to compliance with established bank policies. Applications are accepted until May 18, 2026.

About This Role

Career insights for Customer Service Representatives positions

Salary Benchmark
R16,903/month
R12,178 to R24,093/month
Source: WageIndicator ZAR data
Job Outlook
This career will have large numbers of openings.
Key Skills for This Role
Active Listening Service Orientation Speaking Reading Comprehension Critical Thinking
Common Technologies
Blackbaud Raiser's Edge NXT Salesforce Sales Cloud Airtable Microsoft Access 365 Oracle Database Cloud Service Microsoft Dynamics 365 Oracle JD Edwards EnterpriseOne Oracle PeopleSoft Cloud Manager