Application Administrator (ERP Support)

POSITION: Application Administrator - Accounting Systems (Microsoft Dynamics GP)

LOCATION: Kempton Park

The Application Administrator is responsible for the administration, support, and optimisation of business applications with a strong focus on financial systems, particularly Microsoft Dynamics GP (Great Plains). The role ensures the availability, integrity, security, and performance of accounting and related applications while working closely with Finance, IT, and business stakeholders.

• Administer, configure, and support Microsoft Dynamics GP and integrated third party applications.
• Manage application access, roles, and security in line with internal controls and audit requirements.
• Monitor system performance, job processing, and batch activities to ensure operational stability.
• Coordinate upgrades, patches, and service packs for Dynamics GP and related components.
• Maintain system documentation, configurations, and standard operating procedures.

• Support core accounting functions including:
  • General Ledger
  • Accounts Payable
  • Accounts Receivable
  • Fixed Assets
  • Cash Management
• Work closely with Finance teams to resolve transactional, reconciliation, and reporting issues.
• Assist with month end, quarter end, and year end financial processing activities.
• Ensure data accuracy, financial integrity, and compliance with accounting standards and internal policies.

• Support integrations between Dynamics GP and other systems (e.g., banking platforms, payroll, reporting tools).
• Assist with financial reporting using SQL, SSRS, SmartList Designer, or third party reporting tools.
• Work with developers or vendors to troubleshoot interface and data issues.

• Provide 2nd/3rd line support for application related incidents and service requests.
• Perform root cause analysis and implement permanent solutions.
• Participate in change management activities, including testing, release planning, and user acceptance.

• Ensure systems comply with SOX, audit, and financial governance requirements.
• Support internal and external audits by providing system access reports and control evidence.
• Enforce segregation of duties and least privilege access principles.

• Act as a key liaison between IT, Finance, and external vendors.
• Manage service providers and Dynamics GP partners when required.
• Provide user training and guidance on system functionality and best practices.

• Strong hands on experience with Microsoft Dynamics GP (Great Plains).
• Solid understanding of accounting principles and financial processes.
• Experience with SQL Server, including queries and basic troubleshooting.
• Knowledge of Dynamics GP modules and add ons.
• Familiarity with Windows Server environments and application security.

• Strong analytical and problem solving abilities.
• Ability to translate business and finance requirements into system solutions.
• Excellent documentation and communication skills.
• Experience working in ITIL aligned environments is an advantage.

• Bachelor's degree in information systems, Accounting, Finance, or a related field (preferred).
• Microsoft Dynamics GP certification(s) or equivalent experience (advantage).
• Accounting qualification or formal accounting training (advantage).

• Detail oriented with a strong emphasis on accuracy.
• Proactive and able to work independently.
• Strong collaboration skills with Finance and IT teams.
• High level of integrity and confidentiality.