Travel Agents

Skills

• Active Listening

  Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

• Service Orientation

  Actively looking for ways to help people.

• Reading Comprehension

  Understanding written sentences and paragraphs in work-related documents.

• Speaking

  Talking to others to convey information effectively.

• Social Perceptiveness

  Being aware of others' reactions and understanding why they react as they do.

Abilities

• Speech Recognition

  The ability to identify and understand the speech of another person.

• Oral Comprehension

  The ability to listen to and understand information and ideas presented through spoken words and sentences.

• Speech Clarity

  The ability to speak clearly so others can understand you.

• Near Vision

  The ability to see details at close range (within a few feet of the observer).

• Oral Expression

  The ability to communicate information and ideas in speaking so others will understand.

Education

How much education does a new hire need to perform a job in this occupation?

• Associate's degree
  37 %
• High school diploma or equivalent
  31 %

  or: GED, High School Equivalency Certificate

• Bachelor's degree
  14 %

Work Activities

• Working with Computers

  Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.

• Getting Information

  Observing, receiving, and otherwise obtaining information from all relevant sources.

• Communicating with People Outside the Organization

  Communicating with people outside the organization, representing the organization to customers, the public, government, and other external sources. This information can be exchanged in person, in writing, or by telephone or e-mail.

• Performing for or Working Directly with the Public

  Performing for people or dealing directly with the public. This includes serving customers in restaurants and stores, and receiving clients or guests.

• Establishing and Maintaining Interpersonal Relationships

  Developing constructive and cooperative working relationships with others, and maintaining them over time.

Detailed Work Activities

• Process sales or other transactions.
• Calculate costs of goods or services.
• Gather customer or product information to determine customer needs.
• Sell products or services.
• Record operational details of travel.

Work Interests

• Enterprising

  Work involves managing, negotiating, marketing, or selling, typically in a business setting, or leading or advising people in political and legal situations. Enterprising occupations are often associated with business initiatives, sales, marketing/advertising, finance, management/administration, professional advising, public speaking, politics, or law.

• Conventional

  Work involves following procedures and regulations to organize information or data, typically in a business setting. Conventional occupations are often associated with office work, accounting, mathematics/statistics, information technology, finance, or human resources.

• Social

  Work involves helping, teaching, advising, assisting, or providing service to others. Social occupations are often associated with social, health care, personal service, teaching/education, or religious activities.