Gambling Change Persons and Booth Cashiers
What is a Gambling Change Persons and Booth Cashiers?
Gambling Change Persons and Booth Cashiers play a critical role in the operations of casinos and gaming establishments. They are responsible for handling cash transactions, providing change to patrons, and ensuring that all exchanges are accurately recorded. These individuals often operate at booths or kiosks where they interact with customers, assisting them in exchanging cash for chips or tokens used in various gambling activities. In addition to managing monetary transactions, they also uphold compliance with gaming regulations and company policies to ensure a safe and secure gaming environment. Their work is vital in maintaining the flow of operations within casinos and for enhancing the overall customer experience.
Tasks
- Keep accurate records of monetary exchanges, authorization forms, and transaction reconciliations.
- Exchange money, credit, tickets, or casino chips and make change for customers.
- Count money and audit money drawers.
- Check identifications to verify age of players.
- Maintain cage security according to rules.
Technology Skills
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Spreadsheet software
- Microsoft Excel
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Word processing software
- Microsoft Word
Tools Used
- Money counting machines
- Sorters
- Desktop calculator
- Coin wrapper machines
- Coin sorters
Knowledge
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Customer and Personal Service
Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
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Mathematics
Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.
Skills
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Reading Comprehension
Understanding written sentences and paragraphs in work-related documents.
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Active Listening
Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
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Coordination
Adjusting actions in relation to others' actions.
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Service Orientation
Actively looking for ways to help people.
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Social Perceptiveness
Being aware of others' reactions and understanding why they react as they do.
Abilities
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Oral Comprehension
The ability to listen to and understand information and ideas presented through spoken words and sentences.
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Near Vision
The ability to see details at close range (within a few feet of the observer).
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Oral Expression
The ability to communicate information and ideas in speaking so others will understand.
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Information Ordering
The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations).
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Problem Sensitivity
The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing that there is a problem.
Education
How much education does a new hire need to perform a job in this occupation?
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High school diploma or equivalent
or: GED, High School Equivalency Certificate
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Some college, no degree
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Post-secondary certificate
Awarded for training completed after high school (for example, in Personnel Services, Engineering-related Technologies, Vocational Home Economics, Construction Trades, Mechanics and Repairers, Precision Production Trades)
Work Activities
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Performing for or Working Directly with the Public
Performing for people or dealing directly with the public. This includes serving customers in restaurants and stores, and receiving clients or guests.
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Getting Information
Observing, receiving, and otherwise obtaining information from all relevant sources.
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Communicating with Supervisors, Peers, or Subordinates
Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
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Evaluating Information to Determine Compliance with Standards
Using relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards.
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Resolving Conflicts and Negotiating with Others
Handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.
Detailed Work Activities
- Maintain records of sales or other business transactions.
- Obtain written authorization to perform activities.
- Issue money, credit, or vouchers.
- Process sales or other transactions.
- Compute gaming wins and losses.
Work Interests
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Conventional
Work involves following procedures and regulations to organize information or data, typically in a business setting. Conventional occupations are often associated with office work, accounting, mathematics/statistics, information technology, finance, or human resources.
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Enterprising
Work involves managing, negotiating, marketing, or selling, typically in a business setting, or leading or advising people in political and legal situations. Enterprising occupations are often associated with business initiatives, sales, marketing/advertising, finance, management/administration, professional advising, public speaking, politics, or law.

Job Outlook
Projected salary and job growth
$22630.0 - $53540.0
New job opportunities are less likely in the future. : Below Average
Assessment
Related assessments and tests
No assessment available.