First-Line Supervisors of Entertainment and Recreation Workers, Except Gambling Services
Tasks
- Analyze and record personnel or operational data and write related activity reports.
- Apply customer feedback to service improvement efforts.
- Assign work schedules, following work requirements, to ensure quality and timely delivery of service.
- Collaborate with staff members to plan or develop programs of events or schedules of activities.
- Direct or coordinate the activities of entertainment and recreation related workers.
Technology Skills
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Spreadsheet software
- Microsoft Excel
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Presentation software
- Microsoft PowerPoint
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Electronic mail software
- Microsoft Outlook
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Office suite software
- Microsoft Office software
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Word processing software
- Microsoft Word
Tools Used
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Photocopiers
- Photocopying equipment
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Notebook computers
- Laptop computers
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Laser printers
- Computer laser printers
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Special purpose telephones
- Multi-line telephone systems
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Desktop computers
Detailed Work Activities
- Evaluate employee performance.
- Explain regulations, policies, or procedures.
- Manage operations of artistic or entertainment departments or organizations.
- Resolve customer complaints or problems.
- Assign duties or work schedules to employees.
Work Interests
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Enterprising
Work involves managing, negotiating, marketing, or selling, typically in a business setting, or leading or advising people in political and legal situations. Enterprising occupations are often associated with business initiatives, sales, marketing/advertising, finance, management/administration, professional advising, public speaking, politics, or law.
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Conventional
Work involves following procedures and regulations to organize information or data, typically in a business setting. Conventional occupations are often associated with office work, accounting, mathematics/statistics, information technology, finance, or human resources.
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Social
Work involves helping, teaching, advising, assisting, or providing service to others. Social occupations are often associated with social, health care, personal service, teaching/education, or religious activities.

Job Outlook
Projected salary and job growth
$31400.0 - $75550.0
This career will grow rapidly in the next few years.
Assessment
Related assessments and tests
No assessment available.