TRAFFIC
KwaZulu-Natal
Ward Administrator-Medical ICU 1
Netcare LTD.
Job Description
Ward Administrator-Medical ICU 1 page is loaded Ward Administrator-Medical ICU 1locations: Netcare St Augustine's Hospitaltime type: Full timeposted on: Posted Todaytime left to apply: End Date: April 24, 2026 (8 days left to apply)job requisition id: JR106292 We provide meaningful careers that connect people with purpose. We are united by a common purpose of providing the best and safest care; and by our shared values of Care, Truth, Participation, Compassion and Dignity. Netcare invites you to be part of our journey. ROLE SUMMARY The incumbent will be responsible for the co-ordination of all secretarial and administration work in the ward. The Ward Administrator is also responsible for : •receiving all new patients, visitors, and doctors in the ward and to make them feel welcome. assisting in maintaining stock levels in the ward and should work closely with the allocated stock controller. assist the ward staff and the Unit Manager with assigned duties. KEY WORK OUTPUT AND ACCOUNTABILITIES DISRUPTIVE INNOVATION Telephone Etiquette Answers the telephone in a friendly and professional manner. Takes messages for staff, patients and doctors. Bed Bookings The incumbent will be responsible for the co-ordination of all secretarial and administration work in the ward. The Ward Administrator is also responsible for : receiving all new patients, visitors, and doctors in the ward and to make them feel welcome. assisting in maintaining stock levels in the ward and should work closely with the allocated stock controller. assist the ward staff and the Unit Manager with assigned duties. Transfers Ensure suitable arrangements are made with the ward/ICU staff that patient from Theatre is being transferred to or from ward or ICU. Inform and confirm the relevant nursing staff about the transfer arrangement e.g. ICU. Make sure bed is brought from ICU to theatre. Ensure the patients families are informed of the transfer if unexpected. Ward Staff Administration Assist with staff shift planning in the ward if required. Schedule nursing staff hours on Kronos system. Assist with editing of time cards on Kronos. Complete and update "Monthly Register" for learners. Ensure that the nursing staff are informed of new memorandums distributed by the business. Transcribe off duties to staff allocation book. Take minutes of staff meetings. Keep call lists up to date. General Tasks Maintain excellent customer care with all ward stakeholders. Capture required data onto SAP. Ensure patient name board is kept updated. Do daily hospitality rounds in unit. Do daily FAD rounds in unit and provide feedback to Unit Manager. Ensure the delivery of flowers to patients. Complete job cards. Log job cards timeously and follow up on completion. Ensure that the nurse's station & ward reception area is neat and tidy at all times. Ensure that patient statistics are captured. Update Blue Bird daily. Assist with linen control. TRANSFORMATION OF OUR SOCIET Personal and professional development Assume responsibility for own personal and professional development. Keep up to date with Netcare's evolving policies and procedures.Join the team committed to providing the best and safest health and care. We provide meaningful careers that connect people with purpose. We attract highly skilled, engaged, and performing employees who are passionate about providing quality health and care. By joining Netcare, you will feel a great sense of inclusion and belonging as part of a family that cares about your growth and wellbeing. You will work with the best-in-class technology with high standards of health and safety. We offer competitive remuneration and benefits that are benchmarked against the best market trends. You will enjoy a fulfilling career working in a high performance, values driven organisational culture that values diversity.The Netcare Group offers a wide spectrum of career opportunities within various disciplines including nursing, emergency medical services, pharmaceutical services, information technology, human resources, finance and administration, procurement, technical and maintenance and marketing. Our recruitment process typically follows the following steps: Should you be shortlisted for the position, you will be contacted by the relevant HR Department to arrange an interview. Our selection process may further include employee risk assessments which includes employment references, credit, criminal and qualification checks. Should your application be successful, our human resources department will provide you with a formal letter of appointment and will contact you with information to facilitate your onboarding process. Kindly note that only shortlisted candidates will be contacted. Applicants who have not been contacted within 30 days of the closing date of this advert, should consider their application as unsuccessful. Our story begins with our values and our behaviours. We are motivated by a belief in the sanctity of human life. We see it as a privilege to serve South Africans in their time of greatest need and vulnerability.To this end, we constantly explore new ways to blend compassion with cutting edge capabilities. But while much has been said about our world class facilities, our global benchmarks and clinical best practice, our greatest strength is our people. People who care for other people. Our Netcare people At Netcare, our people are the heartbeat of our organisation. We strive to grow with talented, compassionate people. Our people come from diverse backgrounds and cultures, and are united by a common purpose of providing the best and safest care; and by our shared values of Care, Truth, Participation, Compassion and Dignity. Our values and behaviours reflect our belief in human dignity, and guide how we treat each other.
About This Role
Career insights for Medical Secretaries and Administrative Assistants positions
Salary Benchmark
$40,640/year
Source: O*NET (USD)
Key Skills for This Role
Speaking
Active Listening
Service Orientation
Reading Comprehension
Complex Problem Solving
Common Technologies
eClinicalWorks V12
Epic EHR
Dentrix Ascend
SmartAddress
Google Docs
Microsoft Word 365
Sage Intacct
Veradigm Practice Management