The Capital Hotels Receptionist Vacancy 2026

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The Capital Hotels, Apartments & Resorts is currently recruiting for a Receptionist Vacancy 2026.

This permanent full-time opportunity is ideal for candidates with receptionist experience and a passion for hospitality, guest service, and professional customer care.

Company: The Capital Hotels, Apartments & Resorts

Placement: Cape Town, Western Cape, South Africa

Job Type: Permanent - Full-Time

Best Before: 01 August 2026

The Receptionist will be responsible for:

• Checking guests in and out of the hotel
• Managing guest accounts and transactions during their stay
• Assisting guests with requests and special requirements
• Handling guest reservations when required
• Resolving guest concerns professionally and efficiently
• Maintaining confidentiality and professionalism at all times

Applicants must have:

• Matric Certificate
• A Hospitality Qualification or equivalent qualification
• 1-2 years receptionist experience
• Strong computer literacy skills in Microsoft Office and a reputable PMS such as Protel
• Strong problem-solving skills and ability to remain calm under pressure
• Ability to work independently and as part of a team
• Strong attention to detail
• Good communication skills and professional presentation
• Ability to work shifts

Ideal candidates should be:

• Honest and trustworthy
• Well-spoken and professional
• Team players
• Able to maintain confidentiality
• Calm under pressure

Interested applicants should:

• Follow the application portal provided below
• Applicants should note that relocation costs will be for their own expense if they reside outside the city where the hotel is located.
• Late application will not be accepted
• Short-listed candidates will be notified

Successful candidates will play an important role in ensuring guests receive excellent service while maintaining a welcoming and professional hotel environment.