TRAFFIC Gauteng

Technical Support Analyst (Tier 1)

Nexio

Job Description

A telecom support company in Gauteng is seeking a Technical Officer to provide first- and second-line support to Vodacom Business customers. Responsibilities include incident and ticket management, customer support, and operational assistance. Ideal candidates should have Matric, a diploma in IT or networking, and possess strong troubleshooting and communication skills. This role offers opportunities for learning and development within a supportive team environment.

About This Role

Career insights for Budget Analysts positions

Salary Benchmark
R46,920/month
R29,450 to R68,616/month
Source: WageIndicator ZAR data
Key Skills for This Role
Critical Thinking Mathematics Active Listening Complex Problem Solving Judgment and Decision Making
Common Technologies
Microsoft Access Microsoft Analysis Services Relational database software Microsoft PowerPoint SAP BusinessObjects Business Intelligence Microsoft Dynamics 365 Business Central Oracle Enterprise Performance Management Cloud Revelwood

This page incorporates data from O_NET OnLine, courtesy of the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA), under the CC BY 4.0 license. O_NET is a registered trademark of USDOL/ETA. Assessify has adapted and modified the original content. Please note that USDOL/ETA has neither reviewed nor endorsed these changes.