Technical and Operator Training Officer - Material Handling

Functional area: Service

Onsite or Remote: Onsite

Country/Region: ZA

City: Boksburg

Location: Boksburg, GT, ZA, 1467

Date of posting: May 5, 2026

As a Technical and Operator Training Officer, your mission is to deliver world class Technical and Operator training and services by supporting the latest Epiroc technology, which is being launched into the South African Region in the Underground Mining Application, including Autonomous applications, in a profitable and efficient service across our Material Handling Equipment product lines, for both Internal and External and Regional customers as well as other African Countries.

• Ensure quality Technical and Operator training is provided to our customers - Internal, External and Regional for URE product line customers
• Design and develop quality training material to be ready for new technology
• Adapt and adjust Swedish training products to fit the South African region & market
• Ensure that training is marketed to the customers within the South African Region as a value added service
• Train all qualified Epiroc employees, South Africa & Region, to achieve the Technical Service Level 1 qualification, based on the full training package of the Technical Service Level 1 Course
• Train all qualified Epiroc employees, South Africa & Region, to achieve the Technical Service Level 2 qualification, based on the full training package of the Technical Service Level 2 Course
• Ensure quality Operator training is provided to our customers - internally and externally to fit the market conditions
• Carry out on the job coaching and assessments as required
• Liaise with product company technical department and forward relevant information to all service departments where applicable
• Ensure that all URE training records, registers, filing, scanning and reporting is kept up to date
• Assist with PDI and troubleshooting on equipment when required - internally and externally and regionally
• Assist other PSD departments in the company as and when required
• Manage costs within the cost centre and company assets
• Nature of the position requires that the incumbent will be travelling to various sites and be away from home for extended periods

• Grade 12 with a Trade qualification - e.g. Fitter / Earth Moving Mechanic / Millwright
• ETDP - related qualification & assessor
• Previous experience in a similar role, preferably within the mining or construction industry having worked with quality management
• Good Epiroc or other OEM Material Handling including Battery Electric Vehicle product knowledge
• Proven past Technical & Operator background experience, and minimum of 3 - 5 years training experience on Technical and Operator training
• Ability to transfer knowledge and skills is essential
• Be able to read, understand and cope with basic 24V electrical, hydraulic, CANbus, Rig Control (RCS), and BEV systems

• Excellent planning, organizing, reporting skills
• Self motivated and must be able to work independently and as part of a team
• Be proactive and accurate and able to work under pressure
• Good interpersonal skills to work with all customers and work as part of the training team
• Be presentable to customers in grooming and dress code
• Ability to work with minimum supervision and multitask

15 May 2026