TRAFFIC Western Cape

Strategic SaaS Customer Success Manager

Talent Sam

Job Description

Talent Sam is seeking a proactive Customer Success Manager in Cape Town to build strong client relationships and ensure customer satisfaction. The ideal candidate will serve as a trusted advisor, ensuring seamless customer experience while collaborating with cross-functional teams. Responsibilities include onboarding support, monitoring engagement, and identifying upsell opportunities. Required skills include strong communication, problem-solving, and experience with CRM tools like Salesforce and HubSpot. A Bachelor's degree in a relevant field is preferred.

About This Role

Career insights for First-Line Supervisors of Office and Administrative Support Workers positions

Salary Benchmark
$63,450/year
Source: O*NET (USD)
Job Outlook
This career will have large numbers of openings.
Key Skills for This Role
Active Listening Coordination Monitoring Reading Comprehension Social Perceptiveness
Common Technologies
Microsoft Dynamics Oracle JD Edwards EnterpriseOne Oracle PeopleSoft Blackboard software Microsoft Access Oracle Database Fund accounting software Intuit QuickBooks