TRAFFIC
Gauteng
Logistics Delivery & Customer Experience Coordinator
City Logistics
Job Description
City Logistics is looking for a Customer Service Delivery Agent to ensure smooth delivery processes and enhance customer satisfaction. The role requires co-ordination of deliveries, KPI measurement, and management of customer service reports.
The ideal candidate should have at least one year of experience in the logistics sector and possess proficiency in Microsoft Excel along with strong customer service skills. A valid Code 08/EB driver's license is essential.
About This Role
Career insights for Customer Service Representatives positions
Salary Benchmark
R16,903/month
R12,178 to
R24,093/month
Source: WageIndicator ZAR data
Job Outlook
This career will have large numbers of openings.
Key Skills for This Role
Active Listening
Service Orientation
Speaking
Reading Comprehension
Critical Thinking
Common Technologies
Blackbaud Raiser's Edge NXT
Salesforce Sales Cloud
Airtable
Microsoft Access 365
Oracle Database Cloud Service
Microsoft Dynamics 365
Oracle JD Edwards EnterpriseOne
Oracle PeopleSoft Cloud Manager
Customer Service Representatives Insights
Median Salary (ZAR)
R16,903/month
Job Outlook
This career will have large numbers of openings.
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