TRAFFIC Western Cape

Service Desk Engineer - On-Site IT Support & Growth

Hollybank Trustees Ltd

Job Description

Hollybank Trustees Ltd in Cape Town is seeking a Service Desk Engineer to provide exceptional IT support and solve technical challenges. The role focuses on delivering 1st line support, managing tickets, and collaborating with other engineers to ensure service level agreements are met. Candidates should have strong customer service skills, experience in IT Service Desk environments, and knowledge of networking and Windows Server. Benefits include 15 days leave, medical aid allowance, and professional development opportunities.

About This Role

Career insights for Office Clerks, General positions

Salary Benchmark
$40,480/year
Source: O*NET (USD)
Job Outlook
This career will have large numbers of openings.
Key Skills for This Role
Active Listening Reading Comprehension Speaking Writing Coordination
Common Technologies
Blackboard software Database software Microsoft Access Henry Schein Dentrix Medical condition coding software Medical procedure coding software Billing software Bookkeeping software