TRAFFIC Western Cape

Service Advisor

Tafadzwa

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Job Description

Job Objectives

To efficiently direct and control all operational activities at the point of sale in a timely and efficient manner.
To ensure the effective and safe management of stock and cash, minimising shrinkage and ensuring a high standard of general housekeeping and administration
To ensure shop assistant / cashiers are trained, competent, motivated and directed to fulfill their duties whilst delivering service excellence at all times.
To ensure sufficient staffing of the shop assistant / cashiers in line with the work schedule, company policies and labour legistation.
To timeously and efficiently resolve all customer queries in line with the Company's policies.
To drive the promotion of the Clicks clubcard in order to ensure the achievement of clubcard participation targets.
To effectively manage stock by enforcing security measures, cash controls, returns policies and all other relevant administrative duties related to minimising stock losses and maximising security procedures at the point of sale.
To deliver superior customer service by acting as a brand ambassador, being visible and offering a friendly and professional service.
To support the Group's vision to be the customer's first choice health and beauty retailer by living and driving the company values.
To maintain updated knowledge on products, ranges, promotions and events in order to provide the correct information to customers at all times.

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About This Role

Career insights for Budget Analysts positions

Salary Benchmark

R46,920/month

R29,450 to R68,616/month

Source: WageIndicator ZAR data

Key Skills for This Role

Critical Thinking Mathematics Active Listening Complex Problem Solving Judgment and Decision Making

Common Technologies

Microsoft Access Microsoft Analysis Services Relational database software Microsoft PowerPoint SAP BusinessObjects Business Intelligence Microsoft Dynamics 365 Business Central Oracle Enterprise Performance Management Cloud Revelwood

Related Career Paths

Accountants and Auditors Financial Examiners Financial Managers Personal Financial Advisors

Full Career Guide: Budget Analysts