TRAFFIC
Western Cape
Service Advisor
Tafadzwa
Job Description
Job Objectives 
- To efficiently direct and control all operational activities at the point of sale in a timely and efficient manner.
- To ensure the effective and safe management of stock and cash, minimising shrinkage and ensuring a high standard of general housekeeping and administration
- To ensure shop assistant / cashiers are trained, competent, motivated and directed to fulfill their duties whilst delivering service excellence at all times.
- To ensure sufficient staffing of the shop assistant / cashiers in line with the work schedule, company policies and labour legistation.
- To timeously and efficiently resolve all customer queries in line with the Company's policies.
- To drive the promotion of the Clicks clubcard in order to ensure the achievement of clubcard participation targets.
- To effectively manage stock by enforcing security measures, cash controls, returns policies and all other relevant administrative duties related to minimising stock losses and maximising security procedures at the point of sale.
- To deliver superior customer service by acting as a brand ambassador, being visible and offering a friendly and professional service.
- To support the Group's vision to be the customer's first choice health and beauty retailer by living and driving the company values.
- To maintain updated knowledge on products, ranges, promotions and events in order to provide the correct information to customers at all times.
About This Role
Career insights for Budget Analysts positions
Salary Benchmark
R46,920/month
R29,450 to
R68,616/month
Source: WageIndicator ZAR data
Key Skills for This Role
Critical Thinking
Mathematics
Active Listening
Complex Problem Solving
Judgment and Decision Making
Common Technologies
Microsoft Access
Microsoft Analysis Services
Relational database software
Microsoft PowerPoint
SAP BusinessObjects Business Intelligence
Microsoft Dynamics 365 Business Central
Oracle Enterprise Performance Management Cloud
Revelwood
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