Senior Manager: Partner Products

Responsible for the product strategy and governance for the line of business product portfolio, in addition, responsible for product planning and execution throughout the product lifecycle, including gathering and prioritizing product and client requirements, contributing to the product vision, and working closely with Engineering, Sales, Marketing and support to ensure client and key stakeholder needs are met while supporting the overall BCX strategy and goals.

• Define product governance structures & establish PLCM and ensure that it is adhered to
• Maintain designated product portfolio & establish LOB specific Product Portfolio Forum
• Collaborate with the Product team to craft a BCX product strategy
• Gather market requirements and in response develop differentiated products and enhance existing products, with defined processes
• Ensure the management of Product portfolios (Description, Value proposition, Offerings & Packages, Cost and Pricing)
• Manage Product Performance (Fulfilment Assurance, Financial Performance), and Product Life Cycle considerations (i.e., building product roadmaps, particularly Technology roadmaps)
• Enable product positioning and outbound messaging with collateral as well as enablement of Sales Force through training, incentives and battle cards
• Promote the product externally with the press, clients, and partners and monitor the competition
• Measure existing customer service performance, technology refresh, optimization and research and development

• Business Development
• Team Management
• Product Knowledge

• Applying expertise & Technology
• Deciding & Initiating Action
• Persuading and Influencing
• Presenting and Communicating information

• NQF 6: 3 year Degree/ Diploma/ National Diploma in Information Technology or Business Management
• NQF 4: Grade 12

• 7 years relevant experience in a product management environment. The experience must include relevant exposure to the ICT sector.
• If NQF 4, then 9 years relevant experience in a product management environment. The experience must include relevant exposure to the ICT sector.

Engagement will all levels within the organisation, internal and external to the business. Span of Control: 1 to 4

Required to travel locally and/or internationally