TRAFFIC
Western Cape
Retail Training & QA Lead: Elevate Store Performance
M-KOPA
Job Description
A leading financial services provider in South Africa seeks a Retail Training and Quality Assurance Lead to enhance training and quality standards. This role unifies training and quality assurance by using insights from quality audits to inform training design. Candidates should have demonstrable experience in training or QA, proficiency in CRM systems, and strong communication skills. M-KOPA emphasizes personal growth, quality, and organizational discipline in this vital position.
About This Role
Career insights for Training and Development Managers positions
Salary Benchmark
$125,040/year
Source: O*NET (USD)
Job Outlook
This career will grow rapidly in the next few years.
Key Skills for This Role
Learning Strategies
Active Listening
Instructing
Reading Comprehension
Speaking
Common Technologies
Caliban Mindwear HyperGASP
Dazzlersoft DazzlerMax
MediaChance Multimedia Builder
Common Curriculum
Learning management system LMS
Moodle
Adobe Dreamweaver
Linspire Nvu
Training and Development Managers Insights
Job Outlook
This career will grow rapidly in the next few years.