TRAFFIC
Limpopo
Retail Training & QA Lead - Elevate Customer Experience
M-KOPA
Job Description
A leading financial services provider in Limpopo is seeking a Retail Training and Quality Assurance Lead. This role focuses on designing and delivering training programs for stock controllers while conducting quality audits to improve customer interactions and service standards. The ideal candidate will have demonstrable experience in training and quality assurance within retail, with proficiency in CRM systems and strong analytical skills. Join a dynamic team dedicated to empowering individuals and enhancing customer experiences.
About This Role
Career insights for Training and Development Managers positions
Salary Benchmark
$125,040/year
Source: O*NET (USD)
Job Outlook
This career will grow rapidly in the next few years.
Key Skills for This Role
Learning Strategies
Active Listening
Instructing
Reading Comprehension
Speaking
Common Technologies
Caliban Mindwear HyperGASP
Dazzlersoft DazzlerMax
MediaChance Multimedia Builder
Common Curriculum
Learning management system LMS
Moodle
Adobe Dreamweaver
Linspire Nvu
Training and Development Managers Insights
Job Outlook
This career will grow rapidly in the next few years.