TRAFFIC
Western Cape
Remote Tech Support & Customer Care Specialist
Teleperformance
Job Description
Teleperformance is seeking a Customer Care representative in Cape Town. The role involves delivering exceptional customer service, resolving inquiries via various channels, and promoting the brand's products and services. Candidates should have at least 6 months' experience in a similar environment, ideally with experience in consumer electronics or retail. The position emphasizes customer loyalty and requires strong communication and troubleshooting skills in a fast-paced environment.
About This Role
Career insights for Customer Service Representatives positions
Salary Benchmark
R16,903/month
R12,178 to
R24,093/month
Source: WageIndicator ZAR data
Job Outlook
This career will have large numbers of openings.
Key Skills for This Role
Active Listening
Service Orientation
Speaking
Reading Comprehension
Critical Thinking
Common Technologies
Blackbaud Raiser's Edge NXT
Salesforce Sales Cloud
Airtable
Microsoft Access 365
Oracle Database Cloud Service
Microsoft Dynamics 365
Oracle JD Edwards EnterpriseOne
Oracle PeopleSoft Cloud Manager
Customer Service Representatives Insights
Median Salary (ZAR)
R16,903/month
Job Outlook
This career will have large numbers of openings.
Similar Opportunities
Shift Supervisor - Fast-Paced Customer Service & Ops
Limpopo
View Job
High-Impact Customer Services Team Lead
Gauteng
View Job
Multi-Brand Vehicle Service Advisor Client Liaison
North West
View Job
Energy Customer Care Specialist
KwaZulu-Natal
View Job
Automotive Service Advisor & Customer Liaison
Western Cape
View Job
Fast-Paced Food Prep & Customer Service Associate
Northern Cape
View Job
Logistics Delivery & Customer Experience Coordinator
Gauteng
View Job
Customer Experience Advisor - Digital & Cross-Sell
Mpumalanga
View Job
Remote Customer Success Manager - Global B2B Accounts
Not Specified
View Job
Retail POS & Customer Experience Specialist
Gauteng
View Job