TRAFFIC Gauteng

Receptionist

University of Fort Hare

Job Description

Insurance concern based in Roodepoort is seeking a Receptionist.

Key Responsibilities Front Desk & Visitor Management
  • Greet and welcome visitors, clients, and staff in a professional and courteous manner.
  • Manage the reception area, ensuring it is tidy, presentable, and well-stocked at all times.
  • Register visitors and issue visitor access as per company security procedures.
  • Notify the relevant staff member upon the arrival of their guest or appointment.
Telephone & Communication
  • Answer, screen, and direct incoming calls promptly and professionally.
  • Take accurate messages and ensure timely delivery to the relevant recipients.
  • Manage general email correspondence directed to the reception or general inbox.
  • Respond to queries in a helpful and professional manner or redirect to the appropriate department.
Administrative Support
  • Manage incoming and outgoing mail, couriers, and deliveries.
  • Maintain and update the office filing system (both physical and electronic).
  • Schedule and coordinate meetings, boardroom bookings, and appointments.
  • Assist with the preparation of documents, reports, and presentations as required.
  • Order and manage office supplies, stationery, and refreshments.
  • Provide general administrative assistance to various departments as needed.
Minimum Requirements Education
  • Grade 12 / Matric certificate (essential).
  • A relevant certificate or diploma in Office Administration, Business Administration, or a related field (advantageous).
Experience
  • Minimum 1-2 years of experience in a receptionist, front-desk, or administrative role.
  • Experience in a corporate or professional services environment is preferred.
  • Afrikaans first language essential
Skills & Competencies
  • Excellent verbal and written communication skills.
  • Professional, presentable, and well-spoken demeanour.
  • Strong organisational and multitasking abilities.
  • Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
  • Ability to work under pressure and manage a busy reception environment.
  • High level of reliability, punctuality, and attention to detail.
  • Friendly, approachable, and customer-service-oriented attitude.
  • Ability to handle confidential information with discretion.

Please note only shortlisted candidates will be contacted.

About This Role

Career insights for Receptionists and Information Clerks positions

Salary Benchmark
$35,840/year
Source: O*NET (USD)
Job Outlook
This career will have large numbers of openings.
Key Skills for This Role
Speaking Active Listening Service Orientation Critical Thinking Reading Comprehension
Common Technologies
Email software HCL Notes Microsoft Outlook 365 Post-it App Google Docs Microsoft Word 365 Claim processing system software Claris FileMaker