Porter

The Capital Hotels stands for equal opportunity while transforming the Hospitality Industry into a modern aspirational industry once again. We believe that the industry is broken and needs to reinvent the image of service and hospitality. We are achieving this through our incredible staff culture. Our dedicated staff believe in offering the highest level of guest service to our guests while maintaining their dignity and integrity. Our staff are our everything!

The Porter is primarily responsible to greet and welcome all guest to the hotel and relieve guests of their luggage on arrival. He/She will ensure the highest standard of hospitality, and that all guest requests are dealt with in a prompt and courteous manner. In addition, the Porter will assist guests with their luggage. He/She will also be responsible for the collection and distribution of post, parcels. He/She will ensure the lobby and forecourt areas are always clean and tidy.

• Matric
• Hands on Problem Solving approach and the ability to remain calm under pressure
• Friendly, courteous and service-orientated
• Ability to work as part of a team, as well as independently
• Effective communication with members of staff as well as Guests of the Hotel
• Honest and trustworthy beyond approach
• Great attention to detail
• Presentable and well spoken
• Team Player who leads by example
• Proactive in approach
• Interpersonal skills

Please note that relocation costs will be for your own expense should your application be successful and you reside outside of the city where the Hotel is located.