TRAFFIC KwaZulu-Natal

Permanent - Receptionist - eThekwini (Durban) - South Africa

Unique Personnel (Pty) Ltd

Job Description

  • Perform reception duties on a daily basis.
  • Manage, order, and maintain office consumables with accurate record-keeping of stock.
  • Ensure cost-effective management of suppliers for consumables.
  • Oversee office and warehouse maintenance, coordinating with landlord / contractors as needed.
  • Ensure compliance with Health and Safety regulations.
  • Maintain and update ISO documentation.
  • Manage cleaner schedules and performance.
  • Handle payments to vendors and suppliers, ensuring proper documentation and allocation.
  • Maintain and manage all necessary certifications.
  • Process petty cash for the branch ensuring monthly balance.
Management of Financials
  • Control expenses by monitoring office and maintenance costs.
  • Ensure all purchases follow company procurement procedures.
  • Obtain and compare quotations for maintenance and consumables.
  • Prevent wastage and pilferage through accurate stock management.
Management of Customer Relationship
  • Provide professional and friendly interactions when assisting at reception.
  • Ensure meeting areas and office spaces are clean and well-maintained.
  • Arrange and manage refreshments for visitors and internal meetings.
  • Assist managers with event planning for customer/staff events.
Facilitate and ensure effective process management
  • Daily warehouse checklists.
  • Update weekly checklist files.
  • Report deviations to the SHE Rep and Warehouse Manager.
  • Ensure that cleaning staff follow the cleaning SOP.
Quality Management
  • Contribute towards continuous improvement through submitting improvements based on being measurable.
  • Ensure compliance with company policies and standard operating procedures (SOPs).
  • Contribute to continuous improvement by identifying areas for efficiency gains.
  • Monitor and maintain quality service levels across office operations.
  • Responsible for all external audits for OHS and ISO maintenance.
  • Identify risks in and propose mitigation.
  • Ensure all communication related to risks and losses is documented.
  • Report and address discrepancies in operational activities.

About This Role

Career insights for Receptionists and Information Clerks positions

Salary Benchmark
$35,840/year
Source: O*NET (USD)
Job Outlook
This career will have large numbers of openings.
Key Skills for This Role
Speaking Active Listening Service Orientation Critical Thinking Reading Comprehension
Common Technologies
Email software HCL Notes Microsoft Outlook 365 Post-it App Google Docs Microsoft Word 365 Claim processing system software Claris FileMaker

Job Overview

Date Posted
08 May 2026
Location
KwaZulu-Natal, South Africa

Receptionists and Information Clerks Insights

Job Outlook
This career will have large numbers of openings.

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This page incorporates data from O_NET OnLine, courtesy of the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA), under the CC BY 4.0 license. O_NET is a registered trademark of USDOL/ETA. Assessify has adapted and modified the original content. Please note that USDOL/ETA has neither reviewed nor endorsed these changes.