TRAFFIC Western Cape

Patient Access & Scheduling Coordinator

Mosaic Community Health

Job Description

Mosaic Community Health in Somerset West is seeking a Patient Access Representative for their centralized call center. The role involves answering calls, scheduling patient appointments, and providing excellent customer service. Candidates should have a high school diploma and prefer one year of administrative or customer service experience.

Fluency in Spanish is a plus, as is familiarity with Microsoft Office. This position is designed to ensure efficient communication and appointment management for patients.

About This Role

Career insights for Patient Representatives positions

Salary Benchmark
$47,470/year
Source: O*NET (USD)
Job Outlook
This career will grow rapidly in the next few years.
Key Skills for This Role
Active Listening Service Orientation Social Perceptiveness Coordination Reading Comprehension
Common Technologies
eClinicalWorks V12 Epic EHR Dentrix Ascend Google Docs Microsoft Word 365 Discontinued Zendesk Microsoft Dynamics 365