TRAFFIC
Western Cape
Operations Supervisor - Build & Elevate High-Impact BPO Team
Teleperformance
Job Description
Teleperformance is looking for a skilled operations team leader in Cape Town, South Africa. The ideal candidate will have a minimum of 2 years of experience in a BPO environment and be responsible for managing a team effectively to achieve performance goals. Responsibilities include daily evaluations of team performance, addressing agent issues, and conducting talent management activities. Applicants should be open to working US/Shifted hours and possess strong team management skills.
About This Role
Career insights for Operations Research Analysts positions
Salary Benchmark
$83,640/year
Source: O*NET (USD)
Job Outlook
This career will grow rapidly in the next few years.
Key Skills for This Role
Mathematics
Complex Problem Solving
Active Listening
Critical Thinking
Reading Comprehension
Common Technologies
IBM SPSS Statistics
IBM ILOG CPLEX Optimization Studio
Minitab
Google Docs
Microsoft Word
macOS
Bash
Shell script
Related Career Paths
Operations Research Analysts Insights
Job Outlook
This career will grow rapidly in the next few years.
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