Operations Manager

Are you an experienced property operations professional with strong facilities management, maintenance coordination, and tenant relationship experience?

A well-established property business is looking to appoint a hands on and highly organized Operations Manager to oversee the day-to-day operations and maintenance of a busy property environment in Cape Town.

This role is ideal for someone who thrives in fast paced operational environments, enjoys problem solving, and has a strong understanding of property maintenance, contractor management, compliance, and tenant service delivery.

• Conduct regular property inspections to ensure maintenance and operational standards are met
• Oversee preventative maintenance for HVAC systems, generators, fire systems, lighting, pumps, and related infrastructure
• Coordinate servicing and repairs for property equipment and facilities
• Monitor generator performance, diesel usage, and utility-related processes
• Assist with tenant move ins, move outs, and fit out coordination
• Manage contractors and third party service providers including cleaning, security, pest control, landscaping, and access control
• Respond to tenant queries, complaints, and operational requests professionally and efficiently
• Maintain accurate maintenance records, logs, and operational documentation
• Assist with health & safety compliance and ensure adherence to OHS standards and building regulations
• Support emergency response and crisis management processes when required
• Assist with maintenance budgeting and operational cost control
• Perform general operational and ad hoc property management duties as required

• Minimum 3 years' experience within property operations, facilities, or building management
• Strong understanding of property maintenance, infrastructure, and preventative maintenance processes
• Sound knowledge of Occupational Health & Safety standards and property regulations
• Excellent contractor, vendor, and stakeholder management skills
• Strong problem solving and organizational abilities
• Ability to manage multiple priorities within a fast paced environment
• Strong communication and interpersonal skills
• Hands on, proactive, and solutions driven approach
• Ability to work independently and respond effectively under pressure
• Strong administrative and reporting skills
• Property or facilities related qualification advantageous

If you are a driven operations professional looking for an exciting opportunity within a dynamic property environment, we'd love to hear from you.