TRAFFIC
Western Cape
Operational Support Specialist - Contact Centre Expert
Capitec Bank Ltd.
Job Description
A leading financial services provider in Milnerton is seeking a Specialist: Operational Support. This role involves providing tactical support to optimize departmental performance. Candidates must have a minimum of 3-4 years of operational experience, strong data analysis skills, and knowledge of contact centre operations. Ideal candidates will possess a relevant tertiary qualification in IT or Business Management. Join this dynamic team to make a meaningful impact on service delivery.
About This Role
Career insights for Office Clerks, General positions
Salary Benchmark
$40,480/year
Source: O*NET (USD)
Job Outlook
This career will have large numbers of openings.
Key Skills for This Role
Active Listening
Reading Comprehension
Speaking
Writing
Coordination
Common Technologies
Blackboard software
Database software
Microsoft Access
Henry Schein Dentrix
Medical condition coding software
Medical procedure coding software
Billing software
Bookkeeping software
Office Clerks, General Insights
Job Outlook
This career will have large numbers of openings.