Operation Logistics, non-mgmt.

BAT is evolving at pace into a global multi-category business. Our purpose is to create A Better Tomorrow by Building a Smokeless World. To achieve our ambition, we are looking for colleagues who are ready to join us on this journey! Tomorrow can't wait, let's shape it together.

GRADE: 32

JOB TITLE: Logistics Controller - Warehousing

EXTERNAL JOB TITLE: Logistics Controller - Warehousing

FUNCTION: Operations

SUB FUNCTION: Supply Chain

CITY & COUNTRY: HDB, South Africa

• The prime function of this role is to coordinate Customer order fulfilment and all warehouse related activities in the Depot.
• To constantly challenge and review the Route Planning for the customers to ensure OTIF
• The role is accountable for and manage Compliance at the depot for Secondary Supply Chain.
• The Logistics Controller position is to ensure that all aspects of the Onsite Warehouse Logistics processes and systems as executed by the Logistics Service Provider (3PL) and BAT Logistics staff are compliant with internal controls and statutory requirements.
• To act as a single point of contact regarding stock movements in the warehouse within BATSA.

Reports to: Sr. Logistics Planner

Number of direct reports: -

• Internal
  • SA Supply Chain team
  • End Market Customers (GM's etc)
  • Above market SNO team
  • Regional Service and Logistics Team
  • Regional NPI team
  • International Brand Group
• External
  • Local government and regulatory bodies
  • Logistics service providers
  • Suppliers

Geographic scope: EM in SA

Travel required: No

• Support daily warehouse operations including receiving, put away, picking, dispatch, and stock handling.
• Verify warehouse documentation (GRNs, picking slips, dispatch notes).
• Check orders in SAP and ensure bulk picks match customer requirements.
• Print invoices, labels, and picking documents for daily operations.
• Assist with stock counts (daily, weekly, month end) and report discrepancies.
• Maintain accurate warehouse records in line with BAT best practices, SOX, and local regulations.
• Ensure warehouse compliance with EHS, 5S, pest control, OHS Act, and security protocols.
• Monitor returns, LOBs (Left on Board), and damaged or obsolete stock.

• Ensure all stock movements are captured correctly in SAP (IM & WM modules).
• Support reconciliation of physical vs. system stock and elevate variances.
• Assist in managing blocked stock, customer returns, and obsolete inventory.
• Help resolve failed IDOCs and SAP transaction issues.

• Assist in managing 3PL warehouse and transport activities at the depot.
• Stand-in DOA for Sr. Logistics Controller where not available
• Support tracking and monitoring of supplier service levels (e.g., OTIF).
• Maintain documentation required for customs, excise, and compliance.
• Help monitor warehousing and transport costs and support cost saving initiatives.

• Prepare and submit daily, weekly, and monthly depot reports.
• Maintain accurate records for EHS, compliance, warehouse activities, and stock.
• Participate in local and national DDS meetings.
• Support Business Continuity Plan (BCP) and Business Impact Analysis (BIA) updates.

• Promote a culture of root-cause analysis and continuous improvement.
• Assist in depot projects aimed at reducing logistics costs or improving efficiency.
• Maintain strong working relationships with 3PLs, auditors, government bodies, and internal functions.

Experience Required

Knowledge/Qualifications:

• Matric / Grade 12 or 3 years plus experience in a Logistics/Material Planning/Warehouse management environment
• Tertiary qualification in Logistics with 2-5 years' experience
• Local Materials Planning- Preferably Multiple markets
• Knowledge of EH&S and Pest Management Principles
• Good knowledge of relevant computer systems & programs (Excel, Word, PowerPoint, etc.)
• Good level of SAP understanding (IM & Warehouse management module experience)
• Good knowledge of Easy Clear
• Knowledge of the statutory requirements regarding Excise and Customs

• We offer a market leading annual performance bonus (subject to eligibility)
• Our range of benefits varies by country and includes diverse health plans, initiatives for work-life balance, transportation support, and a flexible holiday plan with additional incentives
• You'll have access to online learning platforms and personalized growth programs to nurture your leadership skills
• We prioritise continuous improvement within a transformative environment, preparing for ongoing changes

We are looking forward to enabling every individual to thrive, regardless of gender, sexual orientation, marital or civil partnership status, gender reassignment, race, religion or belief, colour, nationality, ethnic or national origin, disability, age, skills, experience, education, socio-economic and professional background, veteran status, perspectives and thinking styles. We see the career breaks as opportunities not obstacles. Through The Global Returners program, we support professionals looking to restart their careers after an extended absence from the workforce (e.g. time out caring for family, parental leave, national service, sabbatical and/or starting an own venture). If you require any reasonable adjustments or accommodations to help you perform at your best during the recruitment process, you are encouraged to notify us. We are fully committed to support you by making appropriate arrangements for you to demonstrate your full potential.