TRAFFIC Western Cape

Omnichannel Sales Representative

PUMA Gruppe

Job Description

SPEED & SPIRIT is what we look for in our candidates, defined by some simple values that inspire us to BE DRIVEN in our performance, BE VIBRANT in our sporting legacy, BE TOGETHER in our team spirit, and BE YOU to let our individual talent and experience shine. Applying for a job at PUMA is easy. Simply click APPLY ONLINE and follow the steps to upload your application.

The successful candidate will work closely with internal sales, marketing, operations, and planning teams to ensure strong product availability, promotional execution, and overall customer satisfaction.

Key Responsibilities
  • Manage and grow omni-channel customer accounts, Wholesale partners
  • Drive sales growth through regular account reviews, promotional planning, and performance analysis.
  • Maintain strong relationships with customers and act as the key point of contact.
  • Monitor weekly sales performance, sell-through, stock levels, and replenishment opportunities.
  • Ensure accurate and up-to-date product listings, pricing, imagery, and product information across platforms.
  • Coordinate promotional campaigns, launches, and seasonal trading activities with customers.
  • Work closely with planning and operations teams to manage stock flow and customer orders.
  • Analyse sales data and provide regular reporting and insights to management.
  • Identify new business opportunities within the omni-channel and e-commerce space.
  • Resolve customer queries and operational issues efficiently and professionally.
Requirements
  • National Senior Certificate
  • 2-5 years' sales or account management experience, preferably within retail, fashion, footwear, apparel, or e-commerce.
  • Strong understanding of omni channel retail and online marketplaces.
  • Excellent communication and relationship management skills.
  • Strong analytical skills with the ability to interpret sales and stock data.
  • Proficient in Microsoft Excel and reporting tools.
  • Highly organized with strong attention to detail.
  • Ability to work in a fast paced and deadline driven environment.
  • Experience with platforms such as Takealot, Bash, Superbalist, or similar online retailers is advantageous.
Key Skills
  • Account management
  • Data analysis
  • Customer relationship management
  • Planning & organization
  • Problem solving
  • Team collaboration

PUMA provides equal opportunities for all job applicants, regardless of race, color, religion, national origin, sex, gender identity or expression, sexual orientation, age, or disability. Equality for all is one of the core principles at PUMA and we do not tolerate any form of harassment or discrimination.

About This Role

Career insights for Sales Representatives of Services, Except Advertising, Insurance, Financial Services, and Travel positions

Salary Benchmark
$64,600/year
Source: O*NET (USD)
Job Outlook
This career will have large numbers of openings.
Common Technologies
Microsoft Excel 365 Google Jamboard Microsoft Outlook 365 Microsoft Dynamics 365