Office, Client and IT Support

Pietermaritzburg, South Africa Posted on 06/02/2023

A Pietermaritzburg based Digital Archiving companyis looking for a candidate to fill the role of Client, Office and IT Supportwith a heart for Africa and good work ethic. This personmust have a systematic and methodical approach to work, some familiarity with IT systems and be comfortable communicating in person and digitally. The candidate will:

• Provide support to customers for our range of products and services
• Oversee the ticketing system

• Provide support to the internal team for IT related matters, and to the IT team
• Run continuous tests on our IT infrastructure
• Track the implementation of IT projects

• Provide support to the Operations Manager across a range of administrative and operational activities
• Perform receptionist functions, including answering the phone, managing diaries, arranging deliveries and collections
• Perform office administrator functions

Education and Experience:

• A degree or diploma in IT, Project Management,Business Administration or related discipline

Systems:

• Familiar with Customer Relationship Management (CRM) systems
• Familiar with Content Management Systems such as WordPress
• Familiar with html, css. PHP advantageous along with sysadmin experience
• Highly proficient in Microsoft Office Suite
• Familiarity with project or task management systems advantageous

Technical Skills:

• Writing
• Budgeting
• Diary Scheduling
• Project Planning
• Graphic and web design an advantage

Soft Skills:

• Works well with team and under authority