TRAFFIC Northern Cape

Office Assistant

Herotel Telecoms (Pty) Ltd

Job Description

Applications are invited for the Office Assistant position to be based in Rosedale.

Purpose of the Role:

The office assistant is responsible for administrative, organisational and clerical support to ensure the smooth functioning of the office as well as operations associated with the respective office.

Key Performance Areas would include, but are not limited to:
  • Answering phone calls and emails and where necessary directing them to the appropriate staff or department for attention.
  • Greeting visitors and walk-in customers and assisting them with accounts queries, sales sign ups and helping them to connect with customer support from the office.
  • Assisting walk-in customers with account payments and voucher purchases.
  • Managing office and kitchen supplies.
  • Ensuring the office is kept clean and everything is well presented to welcome visitors.
  • Oversee cleaning and gardening staff.
  • Performing general office tasks, scanning, photocopying and filing as required.
  • Stock management for field ops teams and recordkeeping.
  • Health and Safety checks and adherence to policies amongst staff.
  • Assist Fleet with vehicle checks and Daily Safe Task Instructions (DSTI).
The successful candidate must have the following experience/skills:
  • Previous experience in a similar role.
  • Excellent communication and interpersonal skills.
  • Proficient in MS Office and computer skills.
  • Ability to prioritize tasks and manage time effectively.
  • Attention to detail and accuracy.
  • Ability to work independently with strong organizational skills.
  • Flexibility and adaptability to changing priorities and needs.
Education Requirements:
  • Grade 12.
  • Specialized qualifications in Office Administration would be advantageous.
PLEASE NOTE:
  • Preference will be given to Previously Disadvantaged Individual candidates in line with Herotel's Employment Equity Plan.
  • Submission of your CV provides Herotel with your express consent for us to process your personal information contained therein, for purposes of processing your application. Please refer to our Privacy Policy on our website for further information on how we process personal information.
  • Kindly note that should you not receive feedback from us within 4 weeks of applying, you should consider yourself unsuccessful for the role.

About This Role

Career insights for Office Clerks, General positions

Salary Benchmark
$40,480/year
Source: O*NET (USD)
Job Outlook
This career will have large numbers of openings.
Key Skills for This Role
Active Listening Reading Comprehension Speaking Writing Coordination
Common Technologies
Blackboard software Database software Microsoft Access Henry Schein Dentrix Medical condition coding software Medical procedure coding software Billing software Bookkeeping software

Job Overview

Date Posted
25 Mar 2026
Location
Northern Cape, South Africa

Office Clerks, General Insights

Job Outlook
This career will have large numbers of openings.

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This page incorporates data from O_NET OnLine, courtesy of the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA), under the CC BY 4.0 license. O_NET is a registered trademark of USDOL/ETA. Assessify has adapted and modified the original content. Please note that USDOL/ETA has neither reviewed nor endorsed these changes.