Ocean Freight Officer (Export)

Industry/ Organization Type: Logistics, Transportation, and Supply Chain Industry

Position Title: Ocean Freight Export Officer

Working Location: Toh Guan

Working Hours: 5 days (Monday - Friday, 08:15 AM - 15:30 PM)

Salary Package: Basic Salary + Bonus

Duration: Permanent Role

• Manage sea export shipments and ensure customer requirements and documentation are accurate
• Follow safety procedures and ensure compliance with Workplace Safety & Health (WSH) standards
• Prepare and process export documents (e.g., HBL, MBL, manifest, customs declarations) on time
• Perform general shipping duties, including system data entry and resolving shipment issues
• Communicate with customers, shipping lines, transport teams, and overseas offices for smooth deliveries
• Ensure timely billing and collection of related charges
• Handle customer enquiries and resolve complaints
• Prepare payment vouchers, verify vendor costs, and maintain shipment files
• Follow up on short landed, damaged, or discrepancy cargo
• Coordinate with various parties (warehouse, carriers, insurance, customs, etc.) based on shipment needs
• Perform other duties as assigned

• Minimum Diploma qualification
• Knowledge of freight forwarding, export/import procedures, or permit declarations
• Good communication and interpersonal skills
• Able to work in a fast paced environment and meet deadlines
• Willing to work overtime when required
• Strong analytical skills and able to work independently and in a team

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