TRAFFIC Gauteng

Motor Industry Customer Care Specialist (Afrikaans)

Hedz Recruitment

Job Description

A leading recruitment firm is seeking a Customer Care Centre Consultant to join a prominent group in the motor industry in East Rand, Johannesburg. The ideal candidate should have 2-3 years of customer service experience, preferably within the motor sector, paired with business-level Afrikaans as a crucial requirement. Key responsibilities include managing customer inquiries and complaints, high-volume call handling, and providing timely solutions while maintaining high standards of professionalism and engagement with customers. Competitive remuneration package offered.

About This Role

Career insights for Customer Service Representatives positions

Salary Benchmark
R16,903/month
R12,178 to R24,093/month
Source: WageIndicator ZAR data
Job Outlook
This career will have large numbers of openings.
Key Skills for This Role
Active Listening Service Orientation Speaking Reading Comprehension Critical Thinking
Common Technologies
Blackbaud Raiser's Edge NXT Salesforce Sales Cloud Airtable Microsoft Access 365 Oracle Database Cloud Service Microsoft Dynamics 365 Oracle JD Edwards EnterpriseOne Oracle PeopleSoft Cloud Manager