Medical Science Liaison

Lead scientific engagement with their Medical Experts. Implement clinical and educational strategies and respond to unsolicited medical enquiries.

Engage with Medical Experts (MEs) to educate on medical/scientific information.

• Engage with Medical Experts (MEs) to educate on medical/scientific information.
• Ensure appropriate identification/mapping of MEs/Key Accounts including identification of opportunities to involve MEs when a specific medical need is identified to provide support.
• Develop and execute ME engagement plans to effectively prioritize and strategically engage MEs aligned with country strategy.
• Respond to unsolicited requests for information from MEs - support Novartis clinical research programs, optimise trial execution and provide scientific educational support to potential and actual study sites in collaboration with clinical operations.
• Facilitate Investigator Initiated Trial (IIT) process upon investigator request.
• Serve as a medical resource to field matrix colleagues.
• Reporting of technical complaints / adverse events / special case scenarios related to Novartis products within 24 hours of receipt.

• MD, PhD, Pharmacist, MSc or other life sciences degree with solid medical/technical background and proven competencies influencing skills, clinical hiring/training and clinical trial exposure.

• Operations Management and Execution.
• Collaborating across boundaries.
• Minimum of 3 years' previous MSL working experience within innovative pharma.

• Proven ability to develop and foster peer-to-peer, credible relationships with Medical Experts/decision makers.
• Working knowledge of the Healthcare System and of the research procedures as well as the ICH guidelines, GCP and other ethical guidelines relevant to the pharmaceutical industry.
• Thorough knowledge of clinical medicine, disease management, and medical research in at least one therapeutic area.
• Ability to understand and convey emergent scientific information; proven ability to use IT tools and interface effectively with a variety of technical platforms.
• Strong personal integrity, and customer focus.
• Excellent interpersonal communication, negotiation and advanced presentation skills.
• Able to effectively contribute and work on multifunctional teams.
• Must be able to adapt, organise, prioritise, and work effectively in a constantly changing field-based environment.

• Biostatistics
• Clinical Practices
• Clinical Research
• Clinical Study Reports
• Curiosity
• Customer Relationship Management (CRM) Software
• Disease Management
• Drug Development
• Education
• Epidemiology
• IT Tools
• Medical Information
• Medical Research
• Medical Writing
• Phase IV Clinical Trial
• Product Placement
• Scientific Support
• Medical Science and Disease Area Knowledge
• Medical Education and Scientific Engagement
• Third Party Sponsored Trials
• Medical Governance

• English

Novartis South Africa is committed to promoting equity (race, gender, and disability) through the filling of this post with a candidate whose transfer/promotion/appointment will promote representivity in line with the numerical targets as contained in our Employment Equity plan. While we are prioritising designated groups, our selection process will still be based on the most suitable candidate, with the necessary skills and experience, as outlined in the job description.

Our purpose is to reimagine medicine to improve and extend people's lives and our vision is to become the most valued and trusted medicines company in the world. How can we achieve this? With our people. It is our associates that drive us each day to reach our ambitions. Be a part of this mission and join us! Learn more here:

You'll receive: you can find everything you need to know about our benefits and rewards in the Novartis Life Handbook.

Join our Novartis Network: If this role is not suitable to your experience or career goals but you wish to stay connected to hear more about Novartis and our career opportunities, join the Novartis Network here:

• Biostatistics
• Clinical Protocols
• Clinical Research
• Clinical Study Reports
• Curious Mindset
• Customer Relationship Management (CRM) Software
• Disease Management
• Drug Development
• Education
• Epidemiology
• IT Tools
• Medical Information
• Medical Research
• Medical Writing
• Phase IV Clinical Trial
• Product Placement
• Scientific Support