TRAFFIC Western Cape

Logistics Customer Service Specialist - Cape Town

City Logistics

Job Description

A logistics company in Cape Town is seeking a Customer Service Agent to ensure smooth delivery processes and maintain customer satisfaction. The ideal candidate will have at least one year of experience in customer service within the logistics industry and be proficient in Microsoft Excel. Responsibilities include coordinating deliveries and providing quality service. A valid Code 08/EB Driver's license and a reliable vehicle are essential for this role.

About This Role

Career insights for Customer Service Representatives positions

Salary Benchmark
R16,903/month
R12,178 to R24,093/month
Source: WageIndicator ZAR data
Job Outlook
This career will have large numbers of openings.
Key Skills for This Role
Active Listening Service Orientation Speaking Reading Comprehension Critical Thinking
Common Technologies
Blackbaud Raiser's Edge NXT Salesforce Sales Cloud Airtable Microsoft Access 365 Oracle Database Cloud Service Microsoft Dynamics 365 Oracle JD Edwards EnterpriseOne Oracle PeopleSoft Cloud Manager