TRAFFIC Western Cape

Last-Mile Delivery Support Specialist SLA-Driven Operations

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Job Description

A leading logistics company seeks a Seasonal Delivery Support Representative in Cape Town. The role involves managing last mile deliveries, ensuring they meet client Service Level Agreements (SLA), troubleshooting technical issues, and collaborating with teams. Candidates must have a minimum of 1 year's customer service experience and strong negotiation skills. The company offers a permanent contract with opportunities for process improvement and training.

About This Role

Career insights for Operations Research Analysts positions

Salary Benchmark
$83,640/year
Source: O*NET (USD)
Job Outlook
This career will grow rapidly in the next few years.
Key Skills for This Role
Mathematics Complex Problem Solving Active Listening Critical Thinking Reading Comprehension
Common Technologies
IBM SPSS Statistics IBM ILOG CPLEX Optimization Studio Minitab Google Docs Microsoft Word macOS Bash Shell script

Job Overview

Date Posted
02 Apr 2026
Location
Western Cape, South Africa

Operations Research Analysts Insights

Job Outlook
This career will grow rapidly in the next few years.

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