TRAFFIC
Gauteng
Auto Finance Team Leader - Assistant Manager
Genpact
Job Description
A leading financial services provider in Johannesburg is seeking an Auto Team Leader - Assistant Manager to lead a team of agents. This role requires strong people-management skills and knowledge of FCA regulations. Responsibilities include overseeing case management, client reporting, and handling complex complaints. The ideal candidate will have over 5 years of experience in financial services or contact center operations. Join in driving impactful change and innovation in a dynamic work culture.
About This Role
Career insights for First-Line Supervisors of Non-Retail Sales Workers positions
Salary Benchmark
$84,570/year
Source: O*NET (USD)
Key Skills for This Role
Active Listening
Management of Personnel Resources
Monitoring
Speaking
Coordination
Common Technologies
Oracle Marketing Cloud
Salesforce Platform
Salesforce Sales Cloud
YouTube
Cisco Webex
8x8 Work
Zoom
Microsoft Dynamics 365