Inventory & Systems Control Officer

Our client in the FMCG / retail industry is seeking a highly accurate and systems-minded Inventory & Systems Control Officer to join their team in Grabouw. This pivotal role supports back-of-house stock control and ensures system accuracy across diverse hospitality and retail operations. The ideal candidate will bring strong attention to detail, a structured approach to inventory management, and the ability to maintain seamless systems that drive operational efficiency.

• Inventory & Stock Control
  • Perform daily monitoring of back-of-house stock movements, usage, and variances.
  • Capture and verify stock transactions accurately and on time in live systems.
  • Conduct regular stock counts, spot checks, and reconciliations.
  • Identify discrepancies and elevate issues according to protocol.
  • Assist in enforcing stock control procedures and corrective actions.
• Systems Administration & Monitoring
  • Operate and monitor ERP and POS systems, including:
    • Cin7 Core; Yoco Table; POS platforms; and exposure to SAP / JD Edwards
  • Support correct usage of the newly implemented system (live 6 months).
  • Perform routine system checks to ensure data accuracy and consistency.
  • Identify system errors, bugs, or incorrect usage and report these promptly.
  • Log system issues and assist with follow-ups with management or service providers.
• Process, Protocol & Compliance
  • Follow and support established inventory and systems protocols.
  • Monitor for early warning signs of process or system failures.
  • Assist with root cause checks when discrepancies occur.
  • Maintain accurate records, checklists, and system logs.
  • Ensure compliance with internal controls and procedures.
• Training & Operational Support
  • Support staff with correct system usage and stock procedures.
  • Assist with refresher training and practical guidance on timing and accuracy.
  • Help onboard new staff with inventory and system basics.
  • Participate in accuracy testing and system simulations as required.
• Analysis & Reporting
  • Compile basic reports on stock variances, discrepancies, and system issues.
  • Flag trends or repeat issues to management.
  • Provide clear, factual feedback to support operational improvements.

• Hospitality, food retail, or FMCG experience
• Exposure to SAP, JD Edwards, or complex ERP environments
• Experience working with newly implemented systems
• Proven experience as a stock controller, inventory clerk, or systems administrator
• Strong attention to detail and accuracy
• Experience working with ERP or POS systems (Cin7 Core highly advantageous)
• Comfortable working in a fast paced hospitality or retail environment
• Process driven and disciplined
• Calm, methodical, and reliable
• Willing to work weekends as required
• Detail obsessed and structured
• Systems focused and practical
• Reliable and consistent
• Comfortable working behind the scenes
• Proactive but respectful of escalation lines