Internal Salesperson

We are looking for:

Are you passionate about sales and customer service? Do you thrive in a dynamic, fast-paced environment? If so, MCE Electric wants you to join our team as an Internal Salesperson!

Youwillplay a key role in driving sales and supporting our customers. This position involves managing leads, engaging with customers, and processing sales transactions.

Knowledge and Abilities:

• Strong understanding of sales techniques and customer service practices.

• Ability to manage multiple tasks, prioritise, and meet deadlines in a fast-paced environment.

• Strong verbal and written communication skills to effectively interact with customers and team members.

• Proficiencyin using sales software and tools.

• Ability toidentifycustomer needs and provide effective solutions.

• Professionalismin all interactions, demonstratinga high levelof integrityand reliability.

Key Responsibilities:

Lead Management:

• Follow up on inbound inquiries and leads via phone, email, or other communication channels.

Customer Interaction:

• Engage with potential and existing customers to understand their needs and offerappropriate productsor services.

• Build andmaintainstrong relationships with clients to encourage repeat business.

Sales Processes:

• Prepare and send quotations, proposals, and sales orders.

• Process incoming sale orders.

Sales Administration:

• Maintainaccurateand up-to-date records of customer interactions and sales activities.

Product Knowledge:

• Stay informed about the company's products, services, and industry trends.

• Educate customers about product features and benefits toassistin their purchasing decisions.

Sales Support:

• Collaborate with other departments, to ensure a seamless sales process.

Boxes totick:

• National Senior Certificate or equivalent to NQF 4

• Minimum of 2 years' experience in an internal sales or customer service role, preferably within the electrical products or related industry.