TRAFFIC Western Cape

Guest Services & Front Desk Associate - Front Office

Hilton Worldwide, Inc.

Job Description

Hilton Worldwide, Inc. is seeking a dedicated Receptionist for the Canopy by Hilton in Cape Town. The role involves ensuring a positive guest experience by managing check-in/check-out processes, addressing guest queries, and maintaining high customer service standards. Candidates should have previous experience in customer service, a high school certificate, and good communication skills. The position requires full-time availability and offers opportunities for training and development within a supportive team environment.

About This Role

Career insights for Receptionists and Information Clerks positions

Salary Benchmark
$35,840/year
Source: O*NET (USD)
Job Outlook
This career will have large numbers of openings.
Key Skills for This Role
Speaking Active Listening Service Orientation Critical Thinking Reading Comprehension
Common Technologies
Email software HCL Notes Microsoft Outlook 365 Post-it App Google Docs Microsoft Word 365 Claim processing system software Claris FileMaker