TRAFFIC
Western Cape
Guest Experience QA & Training Lead
Houst Limited.
South African Rand . ZAR 200,000 - 300,000
Job Description
A hospitality service provider in Cape Town is seeking a Junior QA and Training Specialist to shape and champion their Guest Experience strategy. This role involves defining quality standards, running quality programs, and coaching team members to deliver outstanding guest experiences. Successful candidates will enjoy a hybrid work model, balancing between office and home, and a competitive salary of R20,000 - R22,000 per month depending on experience. Hospitality experience is a plus.
About This Role
Career insights for Training and Development Managers positions
Salary Benchmark
$125,040/year
Source: O*NET (USD)
Job Outlook
This career will grow rapidly in the next few years.
Key Skills for This Role
Learning Strategies
Active Listening
Instructing
Reading Comprehension
Speaking
Common Technologies
Caliban Mindwear HyperGASP
Dazzlersoft DazzlerMax
MediaChance Multimedia Builder
Common Curriculum
Learning management system LMS
Moodle
Adobe Dreamweaver
Linspire Nvu
Job Overview
Date Posted
04 Mar 2026
Salary
South African Rand . ZAR
200,000 - 300,000
Location
Western Cape, South Africa
Training and Development Managers Insights
Job Outlook
This career will grow rapidly in the next few years.