Guest Experience QA & Training Lead

A hospitality service provider in Cape Town is seeking a Junior QA and Training Specialist to shape and champion their Guest Experience strategy. This role involves defining quality standards, running quality programs, and coaching team members to deliver outstanding guest experiences. Successful candidates will enjoy a hybrid work model, balancing between office and home, and a competitive salary of R20,000 - R22,000 per month depending on experience. Hospitality experience is a plus.