TRAFFIC Western Cape

Guest Experience & Front Desk Specialist

Accor Hotels
South African Rand . ZAR 50,000 - 200,000

Job Description

A prominent hotel company in Cape Town is seeking an experienced Front Office Assistant. This role involves assisting guests during check-in and checkout, handling correspondence, and maximizing room revenue through upselling. Candidates should have a minimum of 2 years experience in hotel front office operations, be fluent in English, and possess strong interpersonal skills. Join a dynamic team dedicated to providing excellence in hospitality within a multicultural environment.

About This Role

Career insights for Concierges positions

Salary Benchmark
$37,150/year
Source: O*NET (USD)
Key Skills for This Role
Service Orientation Social Perceptiveness Active Listening Speaking Coordination
Common Technologies
Microsoft Outlook Microsoft PowerPoint Billing software Budgeting software Web browser software

Job Overview

Date Posted
12 Mar 2026
Salary
South African Rand . ZAR 50,000 - 200,000
Location
Western Cape, South Africa

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This page incorporates data from O_NET OnLine, courtesy of the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA), under the CC BY 4.0 license. O_NET is a registered trademark of USDOL/ETA. Assessify has adapted and modified the original content. Please note that USDOL/ETA has neither reviewed nor endorsed these changes.