TRAFFIC
Gauteng
Global Concierge
Bushwise
Job Description
Sandton, South Africa Posted on 04/17/2026
Are you passionate about creating seamless, world-class travel experiences? Join a leading luxury safari brand as a Global Concierge and help craft unforgettable journeys across Africa.
Type: Permanent Luxury Travel Industry
ABOUT THE ROLE:
You will provide bespoke travel support to guests and trade partners before, during, and after travel-ensuring a smooth, personalised, and stress-free safari experience.
KEY RESPONSIBILITIES:- Deliver high-touch concierge support to international guests & agents
- Manage itineraries, bookings, and travel logistics across Africa
- Communicate clearly with lodges, suppliers & internal teams
- Proactively resolve guest travel issues with professionalism
- Promote and support safari experiences
- Provide 7-day operational guest support where required
- Experience in travel consultancy, lodge operations or concierge services
- Strong knowledge of Southern African destinations (advantageous)
- Excellent communication and customer service skills
- Ability to multitask in a fast-paced environment
- Calm, detail-oriented and solutions-driven personality
- Willingness to learn systems such as Tourplan/NX & WETU
About This Role
Career insights for Concierges positions
Salary Benchmark
$37,150/year
Source: O*NET (USD)
Key Skills for This Role
Service Orientation
Social Perceptiveness
Active Listening
Speaking
Coordination
Common Technologies
Microsoft Outlook
Microsoft PowerPoint
Billing software
Budgeting software
Web browser software