TRAFFIC Western Cape

Global Client Services Manager - Proactive SaaS Ops

Tillo Inc

Job Description

Tillo Inc is seeking a Client Services Manager based in Cape Town to lead a globally distributed Client Services team. The role involves managing service operations across multiple regions, introducing structure and strategy for proactive client engagement, and improving team performance metrics. Ideal candidates have experience in SaaS environments and a proven ability to coach and manage teams. Benefits include a flexible hybrid working model, health insurance, and an employee incentive scheme.

About This Role

Career insights for Social and Community Service Managers positions

Salary Benchmark
R51,590/month
R32,429 to R77,387/month
Source: WageIndicator ZAR data
Job Outlook
This career will grow rapidly in the next few years.
Key Skills for This Role
Service Orientation Social Perceptiveness Active Learning Active Listening Complex Problem Solving
Common Technologies
Corel WordPerfect Office X9 HCL Notes (formerly IBM Notes) Microsoft Excel 365 Microsoft PowerPoint 365 CRM Systems (Various) Claris FileMaker Microsoft Access 365 HCPCS (Still in use, updated annually)