General Assistant(Internal Applications Only

Cashbuild

Cashbuild Posted Feb 14

Full-time

Negotiable

Unknown

Description

About the job General Assistant (Internal Applications Only)

Ensure comprehensive customer service in store. Merchandising of stock, shelf price labelling and housekeeping within designated area of responsibility.

Requirements

• Minimum Grade 10 or NQF 3 and 1 (one) year work related experience or
• Grade 12 without related work experience
• Ability to communicate in English and the dominant language spoken in the geographical area where the position is available.
• Valid South African ID or work permit
• Ability to perform basic calculations accurately.
• Must be willing to work shifts, weekends and public holidays
• Must be able to work under pressure

Key Performance Areas

• Customer Service: Advise and assist customers on correct products and queries; assist with and resolve customer complaints.
• Merchandising Standards: Bulk stock area to be merchandised safely and according to store layout plan; ensure area is fully merchandised according to store layout and planograms.
• Housekeeping: Ensure area is free of obstacles, stock is merchandised immediately after being received, and customers can enter and leave the aisle without risk; correct shelf price labelling; complete checklists as required when on duty with canteen and toilet/showers schedule.
• Safety (OHSA) Requirements: Safety compliance within area of responsibility; stock merchandised safely to allow movement; report discrepancies to Store Manager; manage stock loss; report damaged stock.

Values

• Integrity: Complying with generally accepted standards in activities related to the position; keeps promises; creates realistic expectations; is sincere; handles sensitive information carefully; shows awareness of values, indicates when boundaries are crossed.
• Accuracy: Effectively handling detailed information and being consistently attentive to details; works in an orderly fashion; ensures that matters are handled in an orderly and accurate manner from start to finish; prevents mistakes; invests energy in checking work for mistakes.
• Client focus: Identifying and actively responding to clients' wishes and needs; deals with clients in a friendly manner; shows involvement in the client's problem; makes clients feel welcome; approaches the client's question with a can-do mentality.
• Personal development: Being aware of one's strengths and weaknesses; focused on self-broadening and/or gaining more in-depth knowledge; follows relevant training programmes and/or looks for opportunities to gain experience; seeks and uses opportunities for personal development; asks for feedback in order to learn.

Job code: EX-D0E3E124

Job type: Full-time

Location: Cashbuild