TRAFFIC Free State

Front Desk Specialist: Customer Experience Pro

Herotel Telecoms (Pty) Ltd

Job Description

A telecommunications company based in Ladybrand, Free State, is seeking a Receptionist. The role involves providing excellent customer service, managing phone calls, and maintaining the reception area. Candidates must have at least 2 years of receptionist experience and be proficient in MS Office. Fluency in English and Afrikaans is essential. The company values Previously Disadvantaged Individuals as part of its Employment Equity Plan.

About This Role

Career insights for Customer Service Representatives positions

Salary Benchmark
R16,903/month
R12,178 to R24,093/month
Source: WageIndicator ZAR data
Job Outlook
This career will have large numbers of openings.
Key Skills for This Role
Active Listening Service Orientation Speaking Reading Comprehension Critical Thinking
Common Technologies
Blackbaud Raiser's Edge NXT Salesforce Sales Cloud Airtable Microsoft Access 365 Oracle Database Cloud Service Microsoft Dynamics 365 Oracle JD Edwards EnterpriseOne Oracle PeopleSoft Cloud Manager