Regional Administrator
Job Description
Our AVI Field Marketing Share Services team bridges the gap between our brands and the market by creating impactful in-store experiences and engaging directly with customers. We focus on executing marketing strategies at ground level, ensuring our products are both visible and accessible. Through promotional activities and close collaboration with retailers, we drive sales and strengthen our connection with consumers.
An exciting opportunity exists for a Regional Administrator for our Field Marketing regional office in Cape Town. Individual must provide administrative support to the Regional Operations Manager and Area Sales Mangers in order to achieve operational excellence.
Reporting Structure- Reports to: Regional Operations Manager
- Maintain all relevant master data/files
- Ensure the service master and Footprint is up to date at all times
- Maintain Field Marketing relevant master data records for mobility purposes
- Maintain and check accurate customer master data relevant for accurate sales reporting for Indigo and NBL-correct employees linked to correct stores and areas
- Manage workflows for opening and closing customers as per customer communication
- Manage and keep company asset registers accurately and up to date
- Vehicle Master
- Maintain accurate, up to date master of all employee telephone numbers in the region
- Draw monthly expenses report and analyse expenses
- Accurate processing of expenses for the region
- Collating monthly fuel logs, checking for any discrepancies and loading on the portal accurately
- Probe for further information and keep budget monitor up to date, ensure deadlines are met for feedback
- Check accuracy of expense allocation
- Work closely with HR and ensure completion of any relevant documentation as required for Risk and Incident reporting purposes in the region
- Reconcile all regional expenses and investigate and rectify discrepancies
- Manage company credit card/corporate card. Process expense claims timeously on a monthly. This must be adhered to according to the company corporate card policy and only be used for business purposes. Report any discrepancies and anomalies to the Regional Operations Manager.
- Monthly consolidation of driver log sheets/mileage, ensure high level of accuracy and conduct spot checks on private and business kilometres using the relevant report
- Check accuracy of expense allocation in the region. This refers to all invoices/charges for the region's cost centre-
- Printing
- Stationary
- Catering
- Travel expenses
- Cysle meeting expenses
- Establish good relationships with field staff and BU's
- Share information and handle complaints in an effective manner according to company procedures
- Redirect queries and complaints according to instructions and operational brief
- POS monitors
- NPD Trackers
- COOP Trackers
- Free stock monitors
- Voucher allocation
- Assist AR with investigation of customer claims for damaged and expired stock and submit claims on time
- Conduct the necessary daily, weekly and monthly planning
- Compile relevant reports as requested and submit timeously
- Check daily C Track report and monitor accuracy on vehicle reporting
- Complete regional sales administration timeously
- Maintenance and safekeeping of company equipment such as projectors, tablets and laptops not in use
- Manage spare keys to company vehicles
- Ensure monthly fuel and mileage logs are up to date and submitted on time
- Vehicle hand overs and check lists
- Monitor and manage company vehicle licences
Experience that sets you up for success:
- Minimum of 3 years' experience as an Administrator within FMCG/ Retail
- Must have experience in the sales / customer service industry
- Must have a Valid Drivers Licence
- Completed Grade 12 / Matric
- Relevant business-related tertiary qualification
- SAP knowledge
- Order process
About This Role
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