TRAFFIC
Northern Cape
Front Desk Guest Experience Specialist
Kootenay Employment Services Society
Job Description
A prominent hospitality service provider in South Africa is seeking a Front Desk Agent to be the first point of contact for guests. Responsibilities include handling check in/check out procedures, answering inquiries, and ensuring a welcoming environment. Candidates should have strong communication skills, a professional appearance, and the ability to multitask. Preference is given to those with previous experience in customer service or hospitality. A flexible schedule, including evenings and weekends, is required.
About This Role
Career insights for Concierges positions
Salary Benchmark
$37,150/year
Source: O*NET (USD)
Key Skills for This Role
Service Orientation
Social Perceptiveness
Active Listening
Speaking
Coordination
Common Technologies
Microsoft Outlook
Microsoft PowerPoint
Billing software
Budgeting software
Web browser software