TRAFFIC Northern Cape

Front Desk Guest Experience Specialist

Kootenay Employment Services Society

Job Description

A prominent hospitality service provider in South Africa is seeking a Front Desk Agent to be the first point of contact for guests. Responsibilities include handling check in/check out procedures, answering inquiries, and ensuring a welcoming environment. Candidates should have strong communication skills, a professional appearance, and the ability to multitask. Preference is given to those with previous experience in customer service or hospitality. A flexible schedule, including evenings and weekends, is required.

About This Role

Career insights for Concierges positions

Salary Benchmark
$37,150/year
Source: O*NET (USD)
Key Skills for This Role
Service Orientation Social Perceptiveness Active Listening Speaking Coordination
Common Technologies
Microsoft Outlook Microsoft PowerPoint Billing software Budgeting software Web browser software

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