FINANCE & ADMINISTRATIVE OFFICER

Full-Time

The Finance & Administrative Officer is responsible for managing debtor administration, billing, collections, lease administration, and general accounting and administrative support across the education and property portfolios of the organisation.

The primary focus of the role is the effective management of school fee billing and debtors administration for the primary school, ensuring healthy cash flow, accurate financial records, and professional engagement with parents and stakeholders.

In addition, the role serves as the primary point of contact for tenants within the property portfolio, overseeing lease administration while supporting broader finance and administrative functions across the business.

This role requires a highly organised, professional, emotionally intelligent, and service-oriented individual who can balance:

• Financial discipline and accountability
• Parent relationship management
• Confidentiality and professionalism
• Compassion within a Christian educational environment

The successful candidate will contribute to the smooth daily operation of the school while helping maintain healthy cash flow, accurate records, and a warm, welcoming parent experience.

The role exists to:

• Ensure accurate and timely billing and debtors administration
• Maintain healthy collection processes and cash flow
• Support parents professionally and respectfully regarding accounts
• Manage tenant communication and lease administration processes effectively
• Provide reliable bookkeeping and administrative support
• Support finance and operational teams with ad hoc accounting and administration tasks
• Maintain accurate records, reporting, and compliance documentation
• Deliver professional and solutions-oriented stakeholder engagement
• Help uphold the values, reputation, and culture of the school

A. School Billing & Debtors Administration (Primary Function)

School Fee Management

• Prepare and issue school fee invoices, statements, and ad hoc billing
• Process receipts, allocations, journals, discounts, and account adjustments
• Reconcile parent accounts accurately and timeously
• Monitor overdue accounts and debtor aging reports
• Follow up outstanding school fees professionally and consistently
• Prepare weekly and monthly debtor reports
• Support debit order administration and collections processes

Collections & Parent Account Engagement

• Communicate with parents regarding overdue accounts
• Maintain a professional, empathetic, and solutions-oriented approach
• Escalate serious or unresolved matters appropriately
• Assist with payment arrangements where authorised
• Ensure all communication aligns with school values and policies
• Maintain confidentiality and discretion at all times
• Serve as the primary point of contact for tenants
• Manage lease administration
• Maintain accurate tenant and lease records
• Process daily bank transactions and reconciliations
• Capture financial transactions into the accounting system
• Assist with month-end accounting support
• Maintain supporting documentation for audits and compliance

D. General Administrative & Accounting Support

• Provide administrative support to finance and management teams
• Assist with filing, reporting, and record management
• Handle ad hoc accounting and administrative duties
• Professional, trustworthy, and discreet
• Strong communication and interpersonal skills
• Emotionally intelligent and calm under pressure
• Highly organised and detail-oriented
• Proactive and solutions-driven
• Able to manage confidential information professionally

As a Christian-based school, all staff are expected to support and uphold the values and ethos of the school.

The successful candidate should:

• Treat all children, parents, and staff with dignity and kindness
• Demonstrate integrity, honesty, and servant-hearted professionalism
• Contribute positively to the culture and mission of the school
• Respect and support the Christian foundation of the school
• Debtors administration
• Cash book processing and reconciliations
• Credit control and collections
• Record management

Technical Skills

• Accounting software experience (required)
• Microsoft Excel, Word, and Outlook
• Strong email and digital communication skills

Interpersonal Skills

• Professional communication
• Customer and stakeholder engagement
• Conflict management
• Team collaboration

Organisational Skills

• Strong attention to detail
• Time management
• Ability to prioritise
• Deadline-driven
• Administrative accuracy
• Grade 12 / Matric
• Minimum 2-5 years' experience in debtors administration, bookkeeping, or accounting support
• Experience with accounting software
• Excellent verbal and written English communication skills

Advantageous

• Relevant qualification in Accounting, Finance, or Business Administration
• Experience in a school or education environment
• Knowledge of South African school administration processes

• Warm but professional
• Firm but respectful
• Highly organized
• Detail-oriented
• Emotionally mature
• Service-driven
• Reliable and consistent
• Able to handle sensitive discussions tactfully

• Accuracy of billing and reconciliations
• Timeliness of invoicing and reporting
• Reduction in overdue accounts
• Filing and record accuracy
• Administrative efficiency and organization
• Reliability and professionalism
• Contribution to school culture

This role operates within a dynamic environment spanning education and property management sectors and requires:

• Daily interaction with parents, tenants, suppliers, staff and senior management
• Professional presentation and conduct
• Ability to manage multiple priorities simultaneously
• A positive, solutions-oriented attitude

We are seeking a highly organised, detail-oriented, and professional Debtors & Administrative Officer to join our team in Salt Rock.

The primary focus of this role is managing school billing, debtors administration, and collections for a primary school, while also overseeing tenant liaison and lease administration for a property portfolio.

The successful candidate will additionally provide bookkeeping, accounting, and general administrative support across the business.

This role requires excellent organisational skills, emotional intelligence, professionalism, financial accuracy, and the ability to engage with parents respectfully and confidently.

Experience within a school environment will be advantageous.

The School is a Christian-based primary school where Christ is at the centre of all we do. We are looking for a team member who will positively contribute to our culture, values, and community.

If you possess the required skills, knowledge, and competencies, and are interested in applying for the position, kindly submit a CV and letter of application via email to