Facilities Administrator

As a Facilities Administrator, you will provide comprehensive support to the business by building strong relationships with key stakeholders, maintaining trackers, procuring goods and services, overseeing building maintenance, and managing projects. You will report directly to the Site Manager.

• Career development and opportunities to apply for internal promotions following your probationary period.
• Monthly, quarterly and annual awards with prizes.
• Resources such as the Employee Assistance Program (EAP) and Mental Health First Aiders.
• Receive a tree in the Sigma Forest after passing probation, allowing you to review your carbon footprint contributions.
• Medical insurance covering doctor visits, optometrist appointments, dental assistance, funeral cover and group life cover.
• Food trucks offering healthy bites and comfort treats during the workday.
• Access to a unisex beauty parlor for brow threading, nails, lashes, waxing and massages.
• On-site nurse for female health-related queries.
• On-site eye care services including eye testing and spectacles.
• Transportation benefits including shuttle services to ease travel to work.
• Internal social media platform for community engagement.
• Equal, diverse, and inclusive workplace.

You will be responsible for developing, monitoring, coordinating, and implementing the company's administrative processes while liaising with service providers to ensure the highest level of service delivery to the business. You will manage, distribute, and monitor office supplies and maintain a clean and orderly reception area. You will oversee lockers, including procurement, allocation and tracking, and handle asset control including tracking and issuing equipment. You will assist with liaising and addressing requests from the landlord, support facility and maintenance tasks, arranging callouts as needed, and supervise onsite work teams and contractors as required.

You will allocate and manage access control in compliance with company and landlord standards, have general oversight of soft services on the site including cleaning and security teams, coordinate and track parking bay assignments, address facility emergencies promptly, and demonstrate flexibility to work across multiple sites. You will promote a health and safety culture within the business, handle all transport-related inquiries, oversee booking applications for new joiners, movers and leavers, coordinate staff pick-up and drop-off times, follow established procedures for handling complaints related to onsite pick-ups and drop-offs, monitor and report on transport efficiency and occupancy rates, track and report on transport audits, and liaise with client services to coordinate pick-ups and drop-offs for clients.

• Excellent experience working within the facilities environment.
• Strong collaboration and teamwork skills.
• Attention to detail and great problem solving and decision making skills.
• Excellent communication and interpersonal skills.
• Excellent organisational and multitasking abilities.
• High level of confidence and integrity.
• Team player with a positive, can do attitude.
• Willingness and desire to learn, grow, and develop within the facilities department.
• Ability to work under pressure in an everchanging environment.
• Self motivated and deadline oriented.

• Matric (Grade 12) or equivalent qualification.
• Administrative Diploma or equivalent is advantageous.
• Previous experience in a similar role (advantageous).
• 2-3 years' experience completing administrative duties.
• Proficient skills in the use of Microsoft Office products, particularly Excel.
• Strong sense of resilience while under pressure.
• Good command of the English language (written and verbal).
• Confident and thrive in pressured environments.