TRAFFIC Western Cape

ER Administrator

Clicks Group Limited

Job Description

The Clicks ER Department is looking for an ER Administrator with Grade 12, a degree/ diploma in an HR-related field, and a minimum of 2 to 3 years of experience working in a similar role. An understanding or insight into CCMA procedures and labour-related legislation, including the BCEA, LRA, OHS, EE, SDL and POPI Act, would be advantageous. This role requires someone who has the following advanced skills in: HR (ER) data analytics and reporting.

Job Objectives
  • Manage CCMA correspondence, filing, and accurate logging of matters.
  • Schedule conciliations and arbitrations and ensure all documentation (bundles and evidence) is timeously prepared for CCMA matters.
  • Provide general administrative support to the ER department. Coordinate with internal and external stakeholders.
  • Maintain the internal database system.
  • Liaise with CCMA, unions, attorneys, and internal managers to ensure compliance with all procedures.
  • Work to improve communication, cooperation, and planning in ER department.
  • Consolidate basic ER training costs or data as required by the functional area.
  • Assist in preparing ER reports, statistics, and data analysis.
  • Perform any adhoc duties within the ER department.
Knowledge

Essential:

  • 2 years Microsoft office suite (Word, excel, PowerPoint, Outlook)
  • 2 years HR Analytics & Reporting

Desirable:

  • 2 years knowledge of HR/ER Practices (including policies and procedures)
  • Experience working in a legal environment
Skills

Essential:

  • Strong proficiency in Microsoft Excel (data analysis, reporting, pivot tables)
  • Excellent verbal and written communication skills.
  • Ability to manage confidential information with discretion.
  • Strong organizational and time management skills.
Competencies
  • Adhering to Principles and Values
  • Analysing
  • Writing and reporting
  • Applying Expertise and Technology
  • Following Instructions and Procedures
  • Planning and Organising
  • Coping with Pressures and Setback
Experience

Essential:

  • Minimum of 2 to 3 years' experience in an ER or HR administrative role.
  • 2 years ER /HR reporting
  • 2 years ER/ HR query handling experience
Education
  • Grade 12
  • Diploma/Degree in Human Resources or a related field labour law/Relations.
  • Computer Literacy (Excel, Word, PowerPoint and Data Analytics)
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About This Role

Career insights for Administrative Services Managers positions

Salary Benchmark
R21,543/month
R15,091 to R28,962/month
Source: WageIndicator ZAR data
Job Outlook
This career will grow rapidly in the next few years.
Key Skills for This Role
Active Listening Reading Comprehension Time Management Speaking Coordination
Common Technologies
Microsoft Dynamics 365 Microsoft Dynamics 365 Business Central Oracle Cloud HCM Google Docs Microsoft 365 Word Database software Microsoft 365 Access Sage 300 Construction and Real Estate

Job Overview

Date Posted
27 Mar 2026
Location
Western Cape, South Africa

Administrative Services Managers Insights

Median Salary (ZAR)
R21,543/month
Job Outlook
This career will grow rapidly in the next few years.

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